Jason and the whole team at Lifeline Technology Solutions are the most responsive and technologically proficient IT team I have ever worked with. They are like an extension of our staff. Jason has helped us grow and provides advice and guidance on what products meet our needs and capacity. The whole staff is friendly, follows our requested protocols, and are confidential with all of our proprietary information. We have over 40 networked computers located over 6 sites. Jason is proactive in providing needed and not unnecessary upgrades, services and cyber security measures. On a scale of 1 to 10 they are a 20.
We have been using Lifeline since 2009 and are so thankful we found them. When I got a phone call at 3am letting me know that our server room had caught fire and destroyed our entire network, I was beside myself. I called Lifeline shortly after and spoke with Jason, the owner. By the next day, we had our phone service restored and less than a week later, we had our entire network back up and running, with all of our data recovered. We were so grateful for the way they handled our crisis, as if it were their own.
Lifeline has completed server upgrades at two of our locations and everything was done efficiently and in a timely manner. We have worked with them since 2012 and their response time and professionalism always exceeds our expectations. I recommend them to everyone.
Quick service and helpful staff. After years of buying new laptops every 1.5-2 years, I finally saw the light that we couldn’t afford to keep upgrading to a new computer everytime someone mistakenly uploaded a virus onto the existing one. Having only history through my companys’ various IT staffs, I was dreading walking into a computer store and feeling instantly stupid because I don’t know anything about computers. Enter Lifeline. The staff were so friendly and helpful. They did confirm malware on my step daughter’s computer, wiped it clean and restored the programs in under a day. I used them about a month ago for my own computer. They also recommended Carbonite, which is a great backup service. All the while, the customer service was friendly and impeccable. I actually didn’t feel like I could pose a stupid question to the women there.
I had been having issues with my computer and searched local computer repair companies. Lifeline was one of the first to pop up. I called and was told that I could bring my computer in that day. When arriving to their location, I was greeted with a huge hello. The staff was very knowledgeable. I picked up my computer the next day…. Good pricing, amazing staff. I highly recommend!!!
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